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Terms of Service

These terms form a legally binding agreement between Propositio and each User. By creating an account or using the Service, you agree to the provisions below.

9to5 BV (KvK 90662180), trading as Propositio · Van Ittersumstraat 150, 8012TN Zwolle, Netherlands
Version 1.1.0 · Last updated 17 October 2026

1.Definitions

  • "Propositio" refers to 9to5 BV (KvK number: 90662180), trading as Propositio, located at Van Ittersumstraat 150, 8012TN Zwolle, Netherlands, the legal entity operating the platform.
  • "User" means any natural or legal person who creates an account or interacts with the platform.
  • "Service" means the proposal software, APIs, AI functionality and related support offered by Propositio.
  • "Agreement" is formed when a User registers and accepts these Terms of Service.

2.Applicability

  • These terms apply to every use of the Service.
  • Departures from these terms are only valid if agreed in writing.
  • If a provision is invalid or unenforceable, the remaining provisions remain in effect.

3.Using the Service

  • Users receive a non-exclusive and non-transferable license to use the Service for business purposes.
  • Users may not resell, sublicense, or otherwise make the Service available to third parties without permission.
  • Users provide accurate account information and safeguard login credentials.
  • Users upload only content they are authorized to use and that does not infringe the rights of others.

4.Sensitive information

  • The Service can contain confidential business information, personal data, and pricing details.
  • Users are responsible for the information they input and must inform their own clients how data is processed.
  • Propositio implements technical and organizational safeguards but cannot guarantee absolute security.

5.AI functionality

  • AI output may be incorrect, incomplete, or biased. Users review and approve AI-generated content before sharing.
  • Users avoid submitting unnecessary special category personal data in prompts and ensure lawful processing.

6.Subscription and payment

  • If the Service (or part of it) is paid, the published subscription fees apply. Amounts are exclusive of VAT unless stated otherwise.
  • Propositio may adjust pricing with at least 30 days' notice. Customers on an original price keep it for as long as their subscription stays active on the same plan.
  • Cancellation is possible at any time; already paid terms are non-refundable unless required by law.

7.Liability

  • Propositio is only liable for direct damages caused by an attributable failure. Total liability is limited to the fees paid in the last six months (capped at €1,000).
  • Indirect damages, including consequential loss, loss of profit, and data loss, are excluded.
  • Claims must be reported in writing within 30 days after discovery.

8.Suspension and termination

  • Propositio may suspend or terminate accounts in case of misuse, non-payment, or breach of these terms.
  • Users may terminate via the account settings. Propositio may keep data to fulfil legal obligations or its backup policy.

9.Intellectual property

  • All IP rights in the Service, documentation and AI models are owned by Propositio or its licensors.
  • Users retain ownership of uploaded data and generated proposals.

10.Support and availability

  • Propositio strives for high availability but provides no absolute uptime guarantee. Maintenance may occur during working hours or urgently.
  • Incidents can be reported via support@proposit.io. Critical incidents are addressed within 24 hours.

11.Changes

  • Propositio may amend these terms. Users are notified at least 30 days prior to changes.
  • If changes are material, Users may terminate the Agreement effective on the change date.

12.Governing law

  • These terms are governed by Dutch law.
  • Disputes are submitted to the competent court in Amsterdam, unless mandatory law dictates otherwise.

Questions about these terms? Contact legal@proposit.io or write to 9to5 BV, Van Ittersumstraat 150, 8012TN Zwolle, Netherlands.

See also our Privacy Policy and Data Processing Agreement.

Questions or requests? Contact us via legal@proposit.io.