1.Data controller
- 9to5 BV (KvK number: 90662180), trading as Propositio, located at Van Ittersumstraat 150, 8012TN Zwolle, Netherlands, is responsible for the processing of personal data as described in this privacy policy.
- Contact: privacy@proposit.io or write to 9to5 BV, Van Ittersumstraat 150, 8012TN Zwolle, Netherlands.
2.Personal data we process
- Account data (name, email address, password hash).
- Contact details and customer information that users add to proposals.
- Usage and log data (IP address, browser type, device, timestamps).
- Financial data if payment occurs (limited to billing information).
3.Purposes and legal bases
- Performance of contract: providing the proposal software.
- Legal obligations: fiscal retention obligation for invoices.
- Legitimate interest: improving the service, security and analytics.
- Consent: marketing communication, optional functionalities and measuring our advertisements (Meta pixel and Meta Conversions API).
4.Retention periods
- Personal data is not kept longer than necessary for the purposes or as long as an account is active.
- After account deletion, data is removed from active systems within 30 days; backups are cleaned within 90 days.
- Default retention period: 2 years for all data types, unless legally determined otherwise.
5.Sub-processors
- Supabase (hosting & database, EU datacenters).
- Vercel (frontend hosting).
- OpenAI (optional AI functionality; prompts may be processed outside the EU).
- Email service (e.g. Resend) for transactional emails.
- Propositio has concluded a data processing agreement with each sub-processor.
6.Data subject rights
- Right to access, rectification, erasure and data portability.
- Right to restriction and objection to certain processing.
- Requests can be directed to privacy@proposit.io. Response follows within 30 days.
8.Security
- Encryption of data at rest (Supabase) and in transit (TLS).
- Role-based access control for employees.
- Logging, monitoring and automatic backups.
- Regular security audits and patch policy.
10.Complaints
- If you have complaints about the processing of personal data, you can contact us via privacy@proposit.io.
- You also have the right to file a complaint with the Dutch Data Protection Authority.
This privacy policy forms one whole with the Terms of Service. For data processing agreements with business customers, see our Data Processing Agreement.